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- How to determine your Mach4, SmartBOB plug-in and SmartBOB firmware version
One of the first questions we will ask you when trouble-shooting a Mach4/PMDX-SmartBOB issue is what version of Mach4, PMDX-SmartBOB plug-in and SmartBOB firmware you ... - How to capture a debug log file and send to PMDX?
Sometimes we will ask you to to enable the SmartBOB Plug-in's debug log, run a test for us and then send us the resulting log ... - How to report a problem, what to tell us
There are several pieces of information that we almost always need to know in order to help figure out what might be happening (or not ... - How to manually install the Virtual COM Port driver version 1.4.
(1) Go to http://www.pmdx.com/Downloads_Utilities/ and download two files: VCP_V1.3.1_Setup_x64.exe (if you have a 64-bit version of Windows) ** OR ** VCP_V1.3.1_Setup.exe (if you have a ... - How should I connect PUL+, PUL-, DIR+ and DIR- on my motor drivers?
Some stepper drivers and step-servo drivers have differential inputs for their step and direction inputs, usually called "PUL+" and "PUL-" (for "pulse" or "step") and ...